We welcome all feedback from veterinary professionals and clients and, while we strive and hope for all positive comments, we know there may be times when you have concerns, or we fall below expectations.
We take all complaints seriously, investigate them fully and resolve them as best we can. Then we review and use the feedback
If you would like to give us any feedback at all, please email us: feedback@dwr.co.uk
We have a robust complaints policy so please click here for complaints process and click here for customer charter.